SHIPPING AND RETURNS

SHIPPING & DELIVERY 
 
ELITE FITZ has partnered with USPS to ship your order in a safe and timely fashion. We ship anywhere in the world using USPS Priority Mail. This service allows us to offer fast standard delivery in 3-5 business days depending on order processing time and the distance of the shipping address from our distribution center in Waldorf, Maryland. Please allow 1-2 business days for your order to be processed and shipped out.
 
All orders placed on the weekend will begin processing the following Monday; while all orders placed on National Holidays will begin processing on the following business day. Although we try our best to deliver your items in a speedy fashion, ELITE FITZ  does not guarantee specific delivery times. The shipping times listed above are estimated. You may track your order at anytime using the USPS Tracking number ELITE FITZ  sends to you once your order has been processed and shipped.
 
Please Note: ELITE FITZ is not responsible for lost or stolen packages. In the rare event your package has been lost or stolen please contact USPS (1-800-ASK-USPS). By completing a purchase with ELITE FITZ  you are agreeing to our shipping and delivery policy. 
 

International Customers: ELITE FITZ ships your package DDU, "duties and taxes unpaid". ELITE FITZ  does not collect the VAT, duties and/or taxes and does not predict what your particular charges may be. All applicable customs and import duties and fees, taxes and any other charges are the sole responsibility of the customer. In the event your order requires any of these additional fees, you must pay them in order for your package to clear customs. Customs agents have the right to release or deny release of your package. 

 

RETURNS
 
ELITE FITZ  does NOT accept returns for refund or exchange. All items purchased on this site are FINAL SALE. In the rare event your item is defective please contact our Customer Care team with your full name, order number, description and photograph of the defect and we will send you a replacement of the defective item ASAP.